WHAT DOES THE ONTARIO SYSTEMS ACQUISITION OF COLUMBIA ULTIMATE MEAN FOR THE INDUSTRY AND COLUMBIA ULTIMATE’S USERS?
The timing of the announcement could not have been more interesting! If you wanted publicity, a few days before the Annual ACA Conference had to be the best time. We did not keep count, but it was many times that we were asked “What do you think they are going to do?” I am sure […]
Collection technology – What a difference a year makes!
Well, well – It was only 11 months ago, that I published the article, “What does the Ontario Systems acquisition of Columbia Ultimate mean for the industry and Columbia Ultimate’s users? That was a very tough one, because of the fine line you have to dance on, when you are a consultant who sells a […]
WHERE WERE THE VISIONARIES IN THE COLLECTION INDUSTRY?
It could be reasonably argued that the collection industry could have made more significant technological progress in the last two decades. Groundbreaking technology, better collection results and higher service levels have not successfully challenged nagging negative perceptions, the impact of the financial crisis, complex compliance requirements, frivolous lawsuits and rising costs against a backdrop of […]
IT’S SOMETIMES EASY TO PREDICT THE FUTURE!
I have had several people e-mail me with comments about some of the articles I recently published about the state of collection technology. One of the questions I was asked more than once was “Why do you think your technology is better than what I have?” While going though some old documents, I recently came […]
WHAT A DIFFERENCE 20 YEARS MAKES, AND IT APPLIES TO COLLECTIONS TOO!
The Wall Street Journal is running a story titled, “Learning to Love Intelligent Machines”. It introduces the story with “Twenty years after famously losing to Deep Blue, chess champion Garry Kasparov says that it’s time to embrace AI and its liberating potential”. That was over twenty years ago (for those of us who were old […]