WHERE WERE THE VISIONARIES IN THE COLLECTION INDUSTRY?

It could be reasonably argued that the collection industry could have made more significant technological progress in the last two decades. Groundbreaking technology, better collection results and higher service levels have not successfully challenged nagging negative perceptions, the impact of the financial crisis, complex compliance requirements, frivolous lawsuits and rising costs against a backdrop of […]

IT’S SOMETIMES EASY TO PREDICT THE FUTURE!

I have had several people e-mail me with comments about some of the articles I recently published about the state of collection technology. One of the questions I was asked more than once was “Why do you think your technology is better than what I have?” While going though some old documents, I recently came […]