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Artificial Intelligence Nears the Summit of Hype in Davos

Sundar Pichai at Davos on Jan. 24. Photographer: Jason Alden/Bloomberg

Artificial intelligence approached the summit of hype at this year’s World Economic Forum.

AI was on the lips of seemingly every corporate chief and policy maker attending this year’s conference in Davos, Switzerland. On Wednesday, the term “artificial intelligence” appeared in more than 20 headlines and stories Bloomberg ran about the gathering.

British Prime Minister Theresa May announced a new government-funded center to advise on ethical use of AI and French President Emmanuel Macron launched a 10 billion euro innovation fund aimed at new technologies like AI.

AI is going to be more important than humanity’s mastery of fire or electricity, Google CEO Sundar Pichai said. Alibaba founder Jack Ma warned that AI and robots are going to “kill a lot of jobs” and could start a third world war. “Each technology revolution has made the world unbalanced,” Ma said.

Kai-Fu Lee, the former […]

 
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    ARTIFICIAL INTELLIGENCE IS A GLOBAL TREND, AND IT’S TIME FOR THE DEBT COLLECTION INDUSTRY TO SIGN UP

ARTIFICIAL INTELLIGENCE IS A GLOBAL TREND, AND IT’S TIME FOR THE DEBT COLLECTION INDUSTRY TO SIGN UP

AN INTERVIEW WITH RANJAN DHARMARAJA, CEO OF QUANTRAX CORPORATION
My name is Mark Namba, and I have been in technology and the ARM industry for a very long time. When it was clear that the role of dialers was changing forever, it was time for a career change, and I moved into the different, but familiar area of collection software. I am now proud to be a part of a company that, in my opinion, has single-handedly changed the landscape of collections. Against great odds, Quantrax has relentlessly persevered to educate the industry about intelligent software and its potential. I am not referring to adding analytics or decision-making to a system. I am talking about a system built ground-up to be intelligent in every area of operation.

Although he has not received the recognition he deserves, Ranjan Dharmaraja has supported our industry for many years, designing and building technology that he […]

 

QUANTRAX SELECTED TO PRESENT AT THE ACA INTERNATIONAL 2017 CONVENTION AND EXPO

Quantrax is very happy to announce that its CEO Ranjan Dharmaraja will be speaking on the subject “What if your software could think and make decisions? It CAN!”

This important industry conference is scheduled for July 16-18 in Seattle, WA.
Quantrax Corporation

 

WHY WE SHOULD NOT AGONIZE ABOUT THE NEW FCC RULINGS ON THE TCPA!

My son once told me that we really should not have any “problems” in life. He explained the two types of problems we face – those we can solve and those we can not. Those we can solve, we go ahead and take care of them quickly. And the ones we can not solve? We ignore them and focus on something better! Simple advice that has always worked for me.

With regard to the FCC rulings, we made a conscious decision to wake a sleeping dog, and that dog got up and bit us hard. Yes, the new rules from the FCC present some painful, new challenges. While experts are predicting gloom and doom, we have to look for the silver lining. Of course there is opportunity and hope. Let’s just look at ourselves for a minute. We have not changed much in the last 10 years. We are an […]

 

QUANTRAX ANNOUNCES ITS 2015 ANNUAL USER CONFERENCE

Quantrax has announced that its 2015 user conference will be held in Deerfield Beach, Florida from October 19th to 22nd. Quantrax once again looks forward to a very productive meeting, that should see some of its newer clients attend for the first time. There is significant investment in the base system, and Quantrax anticipates excellent turnout and interest in this year’s conference. Quantrax will formally announce RMEx Version 4.2 at this meeting, with significant enhancements in their collector interface and mobile computing features.

 

QUANTRAX WILL BE AT ACA’S ANNUAL CONVENTION IN BOSTON

Quantrax will once again be represented at this year’s annual ACA convention. We look forward to meeting new people and catching up with our clients who will be there. Please contact the office if you would like to set up an appointment to discuss Quantrax or our products. We do not have a booth, but will be glad to set up some time to talk with you.

 

Thoughts from a second-generation collection agency owner 

This is not a time for us to be trapped by compliance requirements at the expense of numerous competitive, legal and operational challenges we also face. Compliance is likely to be a moving target that makes us more reactive with every court decision. As those decisions are made, is it realistic to change with the winds to mitigate risk?

As we realize that many millennials are afraid to make traditional phone calls, there is a need to quickly create a new medium to interact with the consumers of tomorrow. Our focus should be on how we can move forward, reduce costs and increase productivity for tomorrow; embracing online, intelligent negotiation tools to allow today’s younger generation to interact with collection agencies in ways that they are comfortable, not intimidated by. When they become our singular source of revenue, we will hopefully all be experts in a medium that our competitors […]