Collection technology – What a difference a year makes!
Well, well – It was only 11 months ago, that I published the article, “What does the Ontario Systems acquisition of Columbia Ultimate mean for the industry and Columbia Ultimate’s users? That was a very tough one, because of the fine line you have to dance on, when you are a consultant who sells a […]
AI IN DEBT COLLECTIONS – DEBUNKING THE MYTHS AND CLAIMS
My name is Mark Namba, and a few years ago, I left a long career in contact center solutions, to work with intelligent debt collection software. In hindsight, my timing could not have been better. What a lot has happened in 3 years! AI is in the news, front and center. The business world is […]