RMEx 6.1
PTF and new RMEx software updates can be found at the top of the Quantrax Knowledge base. To see the Updates, you will need to sign into the KB. If this is your first time in the KB please contact Quantrax and they will set this up for you. For Our Clients Software and PTF’s Educational [...]
I-Tel Version 10
Click here to Download I-Tel Version 10 For Our Clients Software and PTF’s Educational Programs Contacting us Documentation Support & Knowledge Base Web-based Training Enhancements RMEx 6.1 Updates RMEx 6.1 I-Tel Version 10 Quantrax Client List Directions and Hotels Tour of RMEx E-mailing from RMEx
Scoring
Quantrax will support I-Score as base code in Version 8.1 of Intelec. Users who are on prior versions will run the processes described in a different manner from Intelec 8.1 users. You will first work with Quantrax who will create models and analyze your data. This will help you to understand if scoring your accounts [...]
WebBased-Client-Reports
Overview As the internet and its use rapidly develop, it has become necessary for the collection industry to exploit these technologies and increase efficiencies. One of the new challenges facing the debt collection agencies is delivery of information to their clients. The internet provides us with several new choices with regard to delivery of […]
Predictive Dialing Campaign Statistics
The following is an example of a "Campaign status inquiry" for predictive dialing. Answering machine detection was turned on. Note the small number of abandoned calls compared to the number of live calls (less than 5%). The following is the agent status display for a predictive campaign. The color coding indicates the mode that […]
Product Case Study
It is unfortunate that collection operations are measured and evaluated based on the number of people they employ! Many years ago, we questioned the wisdom of that approach and set out to create a system that could generate significantly higher numbers for "revenue per collector" as well as low ratios for support personnel compared to [...]
Quantrax Client List
Following is a complete client list of Quantrax's clients as at May 2010. The information to the right of the client contact name is the collection system which they converted from. NAME OF USER TELEPHONE Accounts Recovery Bureau - Joe Knudson (Pyramid) 555 Van Reed Road Wyomissing, PA 19610 610.378.5000 Afni – John O'Donnell [...]
Business Intelligence
Quantrax’s I-Biz product suite is a powerful BI platform for the RM/Ex (formerly Intelec) collection system. Developed using state-of-the-art relational and dimensional database technologies, the I-Biz platform will transform the way in which you manage your collections and portfolio performance. No longer will you be constrained by plain paper reports or one-dimensional and time-consuming data [...]
Directions and Hotels
The Washington DC area is served by 3 major airports. Check all of them with your travel agent, or when booking on-line use the airport code "WAS" for all Washington airports. We have given you directions from each of the airports, in the event that you do not have a GPS. The only parking available [...]
Tour of RMEx
From time to time you may need to review some of the key areas of RMEx. The following "tour" will take you through the major areas of the system. You will need to be signed into your AS/400 and RMEx with a User ID that has authority to access all of the different areas of [...]