What kind of leader are you most like Captain Kirk, Richie Cunningham or Archie Bunker?
Archie Bunker from the 70’s sitcom “All in the Family” was known for not accepting change easily. He preferred to stay in his own world, even though the world was passing him by. “If everything is good in the henhouse you don’t have to go out for eggs”. He was fine watching the changes around […]
I remember when collections was simple. By Phillip W. Duff
Collections processes used to be simple but actual debt collections was not easy here is a great example of a payment process in the 80’s; The debtor, yes they were called debtors back then, agreed to send you 12 postdated checks for $56.11 each to pay his Shell Oil bill. You talked to him at […]
COLLECTION SOFTWARE – DO THE NEW FCC RULINGS CHANGE THE LANDSCAPE?
Collection software is application software, which in turn is referenced as follows in Wikipedia. “Application software (an application) is a set of computer programs designed to permit the user to perform a group of coordinated functions, tasks, or activities. Today’s collection software industry has developed over a period of about 30 years, with the first systems setting out to automate […]
WHY WE SHOULD NOT AGONIZE ABOUT THE NEW FCC RULINGS ON THE TCPA!
My son once told me that we really should not have any “problems” in life. He explained the two types of problems we face – those we can solve and those we can not. Those we can solve, we go ahead and take care of them quickly. And the ones we can not solve? We […]
QUANTRAX ANNOUNCES ITS 2015 ANNUAL USER CONFERENCE
Quantrax has announced that its 2015 user conference will be held in Deerfield Beach, Florida from October 19th to 22nd. Quantrax once again looks forward to a very productive meeting, that should see some of its newer clients attend for the first time. There is significant investment in the base system, and Quantrax anticipates excellent […]
QUANTRAX WILL BE AT ACA’S ANNUAL CONVENTION IN BOSTON
Quantrax will once again be represented at this year’s annual ACA convention. We look forward to meeting new people and catching up with our clients who will be there. Please contact the office if you would like to set up an appointment to discuss Quantrax or our products. We do not have a booth, but […]
Collection Bureau of the Hudson Valley, Inc. Ramp Up the Collection Rate
Background Collection Bureau of the Hudson Valley, Inc (CBHV) is a 3rd party collection and debt recovery agency based in Newburgh, New York, which runs campaigns for clients all across the United States. CBHV has been a Quantrax customer and used their collections management system almost since it was developed in 1990. Running smaller campaigns […]
Thoughts from a second-generation collection agency owner
This is not a time for us to be trapped by compliance requirements at the expense of numerous competitive, legal and operational challenges we also face. Compliance is likely to be a moving target that makes us more reactive with every court decision. As those decisions are made, is it realistic to change with the […]
QUANTRAX BRINGS ON NEW CLIENTS TO END 2014 ON A POSITIVE NOTE
After many years of indecision and concern about their future, Quantrax believes that companies are feeling that it is now time to act and look at their options. We have seen new thinking, plans and technology investment, which we welcome! Quantrax has invested significantly, in product, over the last few years, and we are well […]
WHAT IS INTELLIGENT COLLECTION SOFTWARE?
In their efforts to be more productive, almost every collection software vendor has acknowledged the value of systems that transfer decision-making to machines. Their response has been to add features that have been described as business rules, strategies, tactics and workflow engines. These features offer greater productivity and advertise demonstrated results. We actually believe what […]