Why Settle for Mediocre Collection Software?
You don’t have to with Receivables Management Expert from Quantrax
Why do so many ARM companies put up with mediocre collection software platforms that require a large IT department to manage, patch and customize? Why are so many collection agencies and law firms using database systems that hail from the late 80’s? Why do ARM companies using collection software today fear the next “Major Release” or worse yet, their current provider that abandons a legacy platform in favor moving to a new operating system or database application?
The two main reasons for this are fear and complacency. Fear of the effort required in migrating data from the old system to the new system or the natural complacency that comes with knowing there will likely be a huge learning curve and short term loss of productivity until the staff becomes re-trained and familiar with the new system. […]