TRANSFORMING COLLECTIONS IN AN INFORMATION AGE


T
echnology is always founded on a vision and the potential of new technology can often be predicted based on the power of the vision. When you are not limited by
the traditional rules of software architecture or the assumption that only humans can make difficult decisions, we can really start to build collection software. What would you think of collection technology that could think like a human collection expert?

Quantrax Corporation markets and supports RMEx, an expert system for accounts receivable and collections management. Expert systems are computer progr
ams that can perform at the level of human experts - They are designed and built using the concepts of artificial intelligence and knowledge-based technology. With the unique ability to mimic the behavior of a collection expert, RMEx (formerly Intelec) enjoys an installed base in over 35 states and Canada, in collection operations ranging from 10 to over 1000 users. Arguably the finest product in the industry, RMEx is often described as futuristic and is widely accepted as groundbreaking technology that has successfully challenged conventional software and redefined the traditional expectations of automation.

A dialer is a critical component of any collection system and Quantrax's dialer platform integrates RMEx with the world's finest dialer engine. Quantrax also builds and deploys its own neural network-based scoring models that work with RMEx. The combination of several world-class products offers opportunities and levels of productivity that can not be matched with the conventional technology that is available for the receivables management and collection industry.


original concept and design - Sohan Dharmaraja